Friday 5 February 2010

Business Success Blog...Manage that Crisis

Hi, I have just updated the Business Success Blog - on Friday 5th February 2010 - at this address:
http://www.abc-counselling.com/id164.html

The current post begins like this:

Principal No.7: Manage the crisis

In any business crisis or crunch point:
You've got to manage that crisis

Copyright (c) Jim Byrne, February 2010

1. Introduction

I have often heard and read that, in written Chinese, there is only one hieroglyph to represent both ‘crisis' and ‘opportunity', yet many people in business insist on framing their business crises as purely negative events. One of the main reasons for doing so is that they hate change, and they want to stay in their ‘comfort zone' - the known and the familiar.

However, in Buddhism it is said that "Change is the law of life". You cannot avoid change, and some of that change will involve growth, and some will involve decline and death. And the essence of Spencer Johnson's message, in his book ‘Who Moved My Cheese?' is that "The ability not only to accept change but to create it is a mark of the dynamic individual". ('50 Success Classics' by Tom Butler-Bowdon, page 168).

Brian Tracy, in his ‘Crunch Points' book, defines a business crisis as an event that is highly disruptive; an emergency; and a red alert situation. He indicates that we should not expect to be fearless in that kind of situation, but quotes Beverly Smith to the effect that: "To be courageous means to be afraid but to go a little step forward anyway". So don't expect to be unafraid, but do try to be courageous in the face of those fears that you have about your business crisis.
When a business crisis hits, and it's your business, you must take total charge immediately. Your first priorities should normally be to: (a) control the cash flow and ‘prevent the hemorrhaging of funds'; (b) put on your ‘white hat' and collect all relevant information about the nature of the crisis; (c) use a thinking heuristic (like De Bono's To-Lo-Po-So-Go[1]) to solve the problem; and: (d) make a decision and get into action.

...continued here...the business success blog...

Best wishes,
Jim

Dr Jim Byrne
ABC Coaching and Counselling Services

jim.byrne@abc-counselling.com

~~~

No comments: